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Customer ServiceChatbots & Assistants

Chatbase

Chatbase is the complete platform for building and deploying AI support agents for customer service. Train agents on business data, connect to CRMs, and deploy across web, Slack, WhatsApp, and Messenger.

FEATURES

What it does.

  • 01Multi-model AI support (OpenAI, Anthropic, Google, DeepSeek)
  • 02Real-time data sync with CRMs and order management
  • 03AI actions on external systems (update subscriptions, modify orders, check status)
  • 04Smart escalation to human agents with natural language rules
  • 05Advanced reporting and analytics dashboard
  • 0680+ language support with automatic detection
  • 07SOC 2 Type II and GDPR compliant
  • 08Whitelabel and custom branding
  • 09API access and client libraries
  • 10Embeddable chat bubble for any website
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